Enquiry
Ask first, book later – non-binding and without payment.
More about the request widget
Booking flow and all widgets in the base price. No fee per connection.
Booking flow and all widgets in the base price. No fee per connection.
The hospitality suite
Say hello to HANS.
HANS is the PMS from South Tyrol and brings together what a property needs every day: occupancy calendar, portal connections, direct bookings, guests, correspondence and payments. One system instead of five separate tools, built for guesthouses, B&Bs and hotels.
Coming soon: iOS & Android appThe essentials.
A calendar that is always right. Bookings that land in one place.
And a workday done by 5 pm. At night, HANS keeps working for you.
The occupancy calendar.
Drag, extend or move bookings with your mouse. If an overbooking looms, HANS warns you in good time.
Prices sit right in the calendar too. A click on a day or a drag across a period changes them in place. Rooms unfold down to the single unit, and you draw new bookings with the mouse.
Every change takes effect at once: the Channel Engine blocks the room on every portal, the booking widget knows about the new gap. What the calendar shows is what the portals show.
The HANS Channel Engine.
The link between your property and the portals: HANS accepts every booking, blocks the room everywhere instantly and distributes prices and availability to every channel. All portals. One calendar.
Direct bookings. No detours.
The widget suite for your website: enquiry, booking flow, price calendar and more. Two lines of code, your colours, done.
Booking
The whole booking flow, from the room to the confirmation.
More about the booking widget
AI assistant *
Hansi answers guest questions in your offers and on your website.
Availability
One question, one clear answer: available or on request.
More about the availability widget
Price calendar
All prices at a glance – last-minute rates included.
More about the price calendar
Last minute
Your short-notice offers, straight from the rate plan.
More about the last-minute widget
Newsletter
Subscribe and unsubscribe with double opt-in.
More about the newsletter widget
Spa & wellness *
Show treatments and receive requests without the phone ringing.
More about the spa widget
Payment
Pay open amounts via link, no customer account needed.
More about online payment
Guest portal
The guest's stay – in their own hands.
More about the guest portal
Vouchers *
Sell vouchers at night too, as a PDF straight to the inbox.
More about the voucher widget
Every booking through your website is commission-free. All widgets* are included. For deeper integrations there is an open website API.
* Spa & wellness, vouchers and the AI assistant require the respective add-on module.
And everything else.
What else is inside HANS.
HansiAI assistant
Hotel Alpenrose
Is breakfast included in the price?
Yes. Your offer for the Enzian room includes half board, so breakfast and dinner.
Your question …
AI assistantNew
Hansi answers guest questions.
In the chat of your offers and as a bubble on your website he answers questions about rooms and free dates, with prices straight from HANS. Discount requests and complaints go to your team.
Add-on module · Price on request
More about HansiArrivals & departures
The board for the front desk: check-in and check-out at a glance, guest data and invoice right beside them.
Guest directory
Every guest a profile – with history, registration data and consents. HANS spots returning guests by itself.
Guest reporting
ISTAT/ASTAT, police registration and visitor's tax – submitted automatically overnight, receipt filed by morning.
Südtirol Guest Pass
Issued automatically and delivered to the guest, with no separate portal.
Correspondence
Send offers, confirmations and thank-you mails from templates in seconds, in the guest's language.
New
Newsletters & guest automations
Campaigns to guests from real stays, plus thank-you, review request and birthday greetings on their own – from your own sender address.
More about newsletters & guest automationsReports
Occupancy, ADR, RevPAR and guest statistics per period. Every report goes out as CSV, Excel or PDF.
Payments
Card payment in the widget and payment links by email – the money goes straight to your own account.
Promotions
Early bird, last minute or gap filler: a discount with booking window and allotment, shown in the widgets you choose.
Self check-in
Guests complete their registration data themselves before arrival, via link and without an app.
Spa & wellness
The wellness area works in the same system as the front desk: treatments, prices and requests.
New
Terminal mode
Guest card, bill and bar & restaurant on any device – the ticket lands on the room in the same second.
More about the terminalBar & restaurant
The menu in HANS, ordered on the device, charged to the room. Kitchen and bar see the ticket at once.
More about bar & restaurantVouchers
Sold through the widget, delivered as a PDF right away – redeemed later at your front desk, without paper slips.
Extra services
Set up breakfast, dogs or half board with a price basis. HANS puts them into the offer, the widget and the invoice.
At home in the Alps.
Trilingual.
Operate it in German, Italian and English. Guest emails go out in the guest's language.
Registration built in.
Registration data arrives with self check-in, guest statistics grow straight out of it – nothing is entered twice.
Ready for Italy.
CIN, IVA and fiscal data appear automatically wherever they belong, down to the booking widget.
Well connected.
HANS talks to the services that belong to your property: payments, guest reporting, marketing and portals. You set up each connection in minutes, with your own accounts.
Channels & portals
All portals hang off one calendar. Availability and rates distribute automatically, so double entry and overbookings go away.
- Channel Engine
- OTA – Portale
Payments
With your own accounts, the money goes straight to you, in the booking widget and via payment links alike. No detour through us.
- Stripe
- Nexi XPay
- Mollie
- PayPal
Guest reporting
HANS files the ASTAT daily report, local tax and police report overnight, from data your property already holds.
- LTS Südtirol
- Alloggiati Web
Email & newsletter
Confirmations and offers go out from your own sender address, in your property's letterhead. Consents stay in HANS – for its own newsletter or the newsletter tool you already use.
- SMTP
- Resend
- Mailgun
- Rapidmail
Marketing
Widget events and conversions that ad blockers don't swallow. They go to your own accounts, depending on the visitor's consent.
- Google Analytics 4
- Meta Pixel
- Matomo
Notifications
New bookings, requests and messages show up instantly where your team is already looking. Selected events only, if you prefer.
- Telegram
- Slack
- ntfy
Plus an open website API and export feeds as CSV and calendar subscription. More connections are added all the time. See all integrations
No connection costs extra. At most, you pay the external service itself.
HANS on the goComing soon
Your hotel. Always with you.
Arrivals, guest messages and open tasks – in view even away from the front desk.
Book a callFor iOS & Android
The HANS app is in development and not yet in the app stores.
How the demo works
- 30 minutes by video callAt a time that suits your calendar, nothing to install.
- With your property's key factsUnits and modules from your request, not a sample property.
- Free and without obligationDecide afterwards at your own pace. A quote only if you ask for one.
Running a property in South Tyrol?Hotel software South Tyrol: what HANS does here on top