Invoices that reach the SDI directly.
HANS is accredited with the Sistema di Interscambio and sends the electronic invoice to the Agenzia delle Entrate itself.
In Italy every invoice goes through the SDI. The usual route is a detour: export a file, hand it to your accountant or an intermediary, and hope it goes through. In HANS the invoice is created at the stay and goes from there straight to the SDI. The answer from the Agenzia comes back to the same place.
From HANS straight to the SDI.
The finished invoice goes to the Sistema di Interscambio as a FatturaPA file, with no stop in between. You need no accreditation of your own, no certificates and no intermediary.
HANS is connected through the SDICoop web service channel. Whether it is delivered, rejected or undeliverable, the SDI's response returns to HANS through the same channel and lands on the right invoice.
Accredited, not just connected.
The Agenzia delle Entrate does not give everyone web-service access to the SDI. First, four mandatory tests must be passed: deliver an invoice, have a faulty one rejected, report an undeliverable one and receive one. HANS has passed them.
To run the channel, the Agenzia requires availability every day, with only a short maintenance window at night. HANS operates the access permanently and for all properties together.
Mandatory tests of the Agenzia
Accredited with the SDI- Invoice deliveredPassed
- Faulty invoice rejectedPassed
- Undeliverable reportedPassed
- Invoice receivedPassed
The invoice is created at the stay.
Accommodation, meals, extras and tourist tax are already on the stay. HANS turns them into the invoice, if you wish during the stay and addressed to the company instead of the guest, with a recipient code or PEC.
If something is added or dropped later, HANS shows the difference from the issued invoice. An increase is offered as an extra line, a reduction as a partial credit note. Issued items are locked so nothing is billed twice.
Stay Gruber
To Zirmglanz GmbH · recipient code
You see what the SDI made of it.
Every invoice carries its status: queued, sent, delivered, undeliverable or rejected. A rejection comes with the reason, so you can correct it and send again.
Invoices must reach the SDI within twelve days. HANS shows what is still missing and keeps guests who left without an invoice, and rejected documents, on a list of their own.
Invoices
- 2026/0142€1,285.00Delivered
- 2026/0143€452.00Sent
- 2026/0144€860.00Rejected
Recipient tax number invalid
Correct without starting over.
Credit notes, partial credit notes and advance invoices are part of it. The final invoice deducts the advance by itself.
A credit note stays linked to the invoice it corrects. The advance invoice has a number series of its own, so the count of invoices stays continuous.
Corrections
- Invoice 2026/0142€1,284.00
- Partial credit note 2026/0143-€48.00
- Advance ACC/2026/0007€400.00
The final invoice deducts the advance
Also without direct sending.
If you prefer to handle invoices through your accountant or Fatture in Cloud, you choose that for each property: HANS exports the FatturaPA files in bulk or hands them to Fatture in Cloud.
The direct route to the SDI is a channel of its own next to those two. Which one applies is set in the property's settings.
For Austria and Germany, too.
For properties in Austria and Germany, HANS issues the invoice as a PDF, with the VAT number and VAT split by the country’s rates. When the guest pays at the front desk, the cash register receipt is created along with it: signed under the RKSV in Austria, and through a TSE under the KassenSichV in Germany.
HANS signs through fiskaltrust. In Austria, HANS sends the start, monthly and annual receipts itself; in Germany, the invoice also carries the TSE data of its receipt. The front desk needs no second till next to the PMS.
Cash register receipts
From the payment at the front desk
AustriaRKSV · front desk till · receipt 1042signed
GermanyKassenSichV · TSE · receipt 318signedThe receipt carries the QR code with the signature and goes to the guest by email on request.
An add-on module, with no technology on your side.
Invoicing is an add-on module. HANS brings the access to the SDI, you enter your property's details. The price is available on request.
Frequently asked questions.
- Do I need my own access to the SDI?
- No. HANS sends through its own accredited channel. You enter your property's invoicing details; you do not need an accreditation of your own, certificates or a recipient code for sending.
- What happens if the SDI rejects an invoice?
- HANS shows the rejection with its reason on the invoice. You correct the details and send again. For the twelve-day deadline, the list shows what is still missing.
- Who archives the invoices?
- HANS stores every issued invoice together with the SDI's responses, and you can download the files as FatturaPA XML. Statutory storage (conservazione) lies with the property; how you solve it, you settle with your accountant.
- Can I keep invoicing through my accountant?
- Yes. Besides the direct route there is the export of the files and the connection to Fatture in Cloud. You set the route for each property.
Let's look at your invoices.
How your invoices run today and what changes with the direct route to the SDI, we settle in a short conversation.
Running a property in South Tyrol? Hotel software South Tyrol: what HANS does here on top