One system for the whole hotel.
Reception, housekeeping, restaurant and spa work from the same data. HANS grows with the number of your rooms, not with the number of your programs.
HANS comes from South Tyrol and grew up in guesthouses and B&Bs. The same software also runs a hotel with many rooms, several departments and a team working in shifts. Pricing follows the number of units, and there is no upper limit.
No upper limit on rooms.
The occupancy calendar shows room types and, expanded, every single unit. A booking can sit on the room type first and get its room when reception assigns it.
Rate plans can be derived from one another, and restrictions and promotions apply to whole periods. If you run eighty rooms, you don't maintain eighty prices, just one lead rate plan and its rules.
Every department sees what it needs.
Logins cost nothing extra, so create as many as your team needs. Management sees the contract, rooms and settings, reception sees daily operations, and room staff only see housekeeping.
Room and service staff sign in without a password: with a QR code on their own phone or with a PIN at a shared station. Everyone else uses a passkey or two-factor protection, and the log records who changed what.
Restaurant and minibar on the room bill.
Service staff post orders from the Orderman straight to the room, and room staff record the minibar while cleaning. Both show up on the guest's stay immediately.
At check-out the bill is complete, without anyone collecting slips from three departments. Spa requests and vouchers come in through your own website and are confirmed in HANS. Bar & restaurant, spa and vouchers are add-on modules.
Housekeeping in step with departures.
Departure rooms appear as dirty on the board in the morning, tasks follow fixed rhythms, and reception can see which room is ready.
A second inspection by the head housekeeper can be switched on per property. Reports from a room, such as a broken hairdryer, arrive in HANS instead of ending up on a slip of paper. Tablets and phones are enough, no special hardware needed.
Invoice to the company, report to the authorities.
Companies have their own directory with VAT number, recipient code and PEC. On the stay you choose who the invoice goes to. With the e-invoicing module, HANS sends it straight to the SDI.
Tourist tax, regional guest report and police report are built from the same data as the booking, with no retyping. HANS is accredited with the Sistema di Interscambio.
Stay Gruber
To Zirmglanz GmbH · recipient code
The figures management needs.
Occupancy, average rate and RevPAR for any period, set against a comparison period. Split by when guests stayed and when they booked.
Guests, origin and restaurant revenue each have their own reports. Reports can be exported, and export feeds bring the figures into your own analysis as well.
Several properties, one account.
If you run several properties, you switch between them with one click and see right in the list where arrivals are due today or something is overdue.
Each property keeps its own rooms, rates, templates and permissions. Staff only see the properties they have been given access to.
What's missing, we connect.
HANS has a website API, event webhooks and access for AI assistants. If your hotel needs a connection that doesn't exist yet, for example to a door lock system, talk to us. We build HANS ourselves and decide that without going through a corporation.
Frequently asked questions.
- Is there an upper limit on the number of rooms?
- No. Pricing follows the number of units and the modules your property uses. You get a quote after a few short questions about your property.
- Can we switch from our current hotel software?
- Yes. We set up rooms, rates and master data with you and pick a quiet moment for the switch together. What can be carried over from your current system, we clarify beforehand.
- How many staff can work at the same time?
- As many as you create logins for. Logins cost nothing extra. Some devices for the terminal and restaurant are included, additional ones are charged per device.
- Who supports us when something goes wrong?
- A real person from South Tyrol who develops HANS. You reach us by email and phone, without a corporate ticket queue.
Tell us about your hotel.
A few short questions, then you get a quote for your rooms and departments.
Running a property in South Tyrol? Hotel software South Tyrol: what HANS does here on top