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Hotel software integrationsYour services. One dashboard.

Portals, payment providers, authorities, mail and marketing all connect to HANS. You set up each integration with your own accounts and can always see whether it is running.

Running a property means working with a dozen services: portals, payment providers, authorities, newsletters. In HANS they come together. A booking from Booking.com sits in the same calendar as one from your booking widget, and the report to the province is built from the same guest data you captured at check-in.

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Simplified view. Every feature shown is available in HANS.

All integrations

Grouped by area. Where an integration belongs to an add-on module, it says so.

Channels & portals

Through the Channel Engine you reach around 420 portals, including Booking.com, Airbnb, Expedia and Google Hotels. Which of them are enabled for your property depends on your contract with each portal. HANS also connects directly to feratel Deskline, the booking system used by many tourist boards.

Automation

New bookings, cancellations, arrivals and payments trigger workflows in Zapier, Make or n8n, such as an entry in your CRM or a message to accounting.

  • Zapier
  • Make
  • n8n

Payments & invoicing

Card, Apple Pay and Google Pay via Stripe, plus PayPal. The money goes straight to your account. You can also store credentials for Nexi, Mollie and SumUp; which ones appear in the booking flow we settle during setup. If you use Fatture in Cloud, HANS creates the invoice for the stay there and, if you wish, sends it to the SDI.

  • Stripe
  • PayPal
  • Nexi XPay
  • Mollie
  • SumUp
  • Bank transfer
  • Fatture in Cloud

Notifications

New bookings, requests and messages show up where your team already looks. Only selected events if you prefer.

  • Telegram
  • Slack
  • Email
  • ntfy

Email & newsletter

Confirmations and offers go out from your own sender, through your SMTP server or a sending service. Newsletter consents stay in HANS and can be passed on to Rapidmail or Brevo. Through the Contacts API, your PMS adds contacts and their stays itself.

  • Your own SMTP server
  • Resend
  • Mailgun
  • Postmark
  • Rapidmail
  • Brevo
  • Contacts API

Marketing & tracking

Widget events and bookings go to your own accounts, depending on the visitor's consent. Google Analytics and Meta also receive bookings from the server, where no ad blocker can swallow them.

  • Google Analytics 4
  • Meta Pixel
  • Google Business Profile
  • Matomo
  • Plausible

Website & data

The widgets bring booking, requests, prices and vouchers to your website. The website API and export feeds pass your data on to your agency, spreadsheet and calendar. The spa and voucher widgets belong to their own add-on modules.

Missing your system?

We're happy to connect it to HANS. Tell us briefly which service you use and we'll look into the interface.

[email protected]

This helps us assess it:

  1. 1Name and website of the system or provider
  2. 2What you use it for and what should flow between HANS and the system, e.g. bookings, guests or invoices
  3. 3If you know one: a contact person at the provider. That speeds things up.

With your own accounts.

Every integration runs on your own account with the service. Stripe pays out to your bank, Rapidmail keeps your list, Google Analytics counts in your property.

If you ever change systems, accounts, lists and figures stay with you. HANS stores the keys encrypted.

You see whether an integration is running.

Set up does not mean data is flowing. The integrations page in the dashboard shows for each service whether it is connected, has been quiet for days or last ran into an error.

For widgets it also shows which website they are embedded on and when they were last used.

Pause without setting up again.

Most integrations can be paused. The setup stays saved, and one switch puts it back into service.

Handy in the off-season, or when you switch services and want to keep the old one for a while.

Your service is missing?

New integrations are added all the time. If your property works with a service that is not listed here, let us know.

Often the website API or an export feed already covers it today. The API delivers rooms, images and prices; anything you marked as hidden stays hidden.

No integration costs extra.

At most you pay the external service itself. The Channel Engine and Hansi as well as the spa and voucher widgets are separate add-on modules.

Frequently asked questions

Does an integration cost extra?
No. At most you pay the external service itself, such as Stripe's fees. The Channel Engine, newsletters & guest automations, spa, vouchers, bar & restaurant and Hansi are add-on modules; the price for HANS is available on request.
Do I need my own accounts with the services?
For payments, email sending, newsletters and tracking, yes. That is deliberate: money, addresses and figures belong to you and stay with you. For the Channel Engine and guest registration we help with the setup.
Which portals does the Channel Engine reach?
Around 420, including 60 certified ones such as Booking.com, Expedia and Airbnb. Which of them are enabled for your property depends on your contract with each portal.

What does your property use today?

Tell us which services you work with. We will tell you which of them HANS already connects to and what switching looks like.

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