Portals, payment providers, authorities, mail and marketing all connect to HANS. You set up each integration with your own accounts and can always see whether it is running.
Running a property means working with a dozen services: portals, payment providers, authorities, newsletters. In HANS they come together. A booking from Booking.com sits in the same calendar as one from your booking widget, and the report to the province is built from the same guest data you captured at check-in.
Grouped by area. Where an integration belongs to an add-on module, it says so.
Through the Channel Engine you reach around 420 portals, including Booking.com, Airbnb, Expedia and Google Hotels. Which of them are enabled for your property depends on your contract with each portal.
Channel EngineAdd-on
Booking.comvia the Channel Engine
Airbnbvia the Channel Engine
Expediavia the Channel Engine
Google Hotelsvia the Channel EngineCard, Apple Pay and Google Pay via Stripe, plus PayPal. The money goes straight to your account. You can also store credentials for Nexi, Mollie and SumUp; which ones appear in the booking flow we settle during setup.
Stripe
PayPal
Nexi XPay
SumUpThe daily report to the province goes via LTS South Tyrol, police registration via Alloggiati Web. HANS reports overnight, from data already in the system.
Confirmations and offers go out from your own sender, through your SMTP server or a sending service. Newsletter consents stay in HANS and can be passed on to Rapidmail.
Mailgun
Postmark
RapidmailWidget events and bookings go to your own accounts, depending on the visitor's consent. Google Analytics and Meta also receive bookings from the server, where no ad blocker can swallow them.
Google Analytics 4
Meta Pixel
Google Business Profile
Matomo
PlausibleNew bookings, requests and messages show up where your team already looks. Only selected events if you prefer.
Telegram
Slack
ntfyThe widgets bring booking, requests, prices and vouchers to your website, and Hansi answers guest questions there. The website API and export feeds pass your data on to your agency, spreadsheet and calendar. The spa and voucher widgets belong to their own add-on modules.
Widgets
HansiAdd-onEvery integration runs on your own account with the service. Stripe pays out to your bank, Rapidmail keeps your list, Google Analytics counts in your property.
If you ever change systems, accounts, lists and figures stay with you. HANS stores the keys encrypted.
Set up does not mean data is flowing. The integrations page in the dashboard shows for each service whether it is connected, has been quiet for days or last ran into an error.
For widgets it also shows which website they are embedded on and when they were last used.
Most integrations can be paused. The setup stays saved, and one switch puts it back into service.
Handy in the off-season, or when you switch services and want to keep the old one for a while.
New integrations are added all the time. If your property works with a service that is not listed here, let us know.
Often the website API or an export feed already covers it today. The API delivers rooms, images and prices; anything you marked as hidden stays hidden.
At most you pay the external service itself. The Channel Engine, guest registration and Hansi as well as the spa and voucher widgets are separate add-on modules.
Tell us which services you work with. We will tell you which of them HANS already connects to and what switching looks like.
Running a property in South Tyrol? Hotel software South Tyrol: what HANS does here on top
